SyferSecure Support
Monthly tech support plans to
simplify
your life
You don’t need to be an IT expert — that’s why we’re here.
Our tiered SyferSecure Support plans are built to shoulder the technology side of your business so you can focus on, well, anything else.
Siren
Keeping small problems small.
The basics of tech support.
$49
starting at
user /month
user /month
Includes:
- Remote IT Help Desk support
- Email-based ticket support (no frantic carrier pigeons)
- Basic antivirus + critical security patching
- Response time target: <24-48 hrs
- Up to 2 onsite* / 5 remote Support Tickets included per month
- Quarterly system health reports
Most Popular
Sentinel
Fast support, smart management.
A little less “oh crap” on Monday.
$99
starting at
user /month
user /month
Includes:
- Everything in Siren -plus-
- Annual vulnerability scans and Penetration testing
- Response time target: <8 hrs
- Monthly system health reports with tips
- Unlimited remote Support Tickets included per month
- Up to 5 onsite* / unlimited remote Support Tickets included per month
Sovereign
Full strategic IT partnership.
Support, consulting & IT bragging rights.
$199
starting at
user /month
user /month
Includes:
- Everything in Sentinel -plus-
- Strategic IT planning and quarterly business reviews
- Full disaster recovery + cybersecurity support
- Vendor wrangling (we fight your tech battles)
- Unlimited onsite/remote Support Tickets included per month
- Monthly system health reports
*Additional travel expenses may be billed for service calls outside our standard coverage area.
*Plans do not include third-party software installation/licensing fees, or application-level troubleshooting unless explicitly stated in the agreement.
