SyferSecure Support
Monthly tech support plans to
simplify
your life
You don’t need to be an IT expert — that’s why we’re here.
Our tiered SyferSecure Support plans are built to shoulder the technology side of your business so you can focus on, well, anything else.
Keeping small problems small.
The basics of tech support.
user /month
Includes:
- Remote IT Help Desk support
- Email-based ticket support (no frantic carrier pigeons)
- Basic antivirus + critical security patching
- Response time target: <24-48 hrs
- Up to 2 onsite* / 5 remote Support Tickets included per month
- Quarterly system health reports
Fast support, smart management.
A little less “oh crap” on Monday.
user /month
Includes:
- Everything in Siren -plus-
- Annual vulnerability scans and Penetration testing
- Response time target: <8 hrs
- Monthly system health reports with tips
- Unlimited remote Support Tickets included per month
- Up to 5 onsite* / unlimited remote Support Tickets included per month
Full strategic IT partnership.
Support, consulting & IT bragging rights.
user /month
Includes:
- Everything in Sentinel -plus-
- Strategic IT planning and quarterly business reviews
- Full disaster recovery + cybersecurity support
- Vendor wrangling (we fight your tech battles)
- Unlimited onsite/remote Support Tickets included per month
- Monthly system health reports
*Additional travel expenses may be billed for service calls outside our standard coverage area.
*Plans do not include third-party software installation/licensing fees, or application-level troubleshooting unless explicitly stated in the agreement.
#siren It’s the basics of help desk tech support: no frills, no fluff, just fast alerts and essential fixes. Help is just a call away!
#sentinel We’re standing guard, sword in hand, ready to dive in before digital demons smack you upside the head.
#sovereign You’re the ruler of your digital kingdom, and we’re your loyal knights who do more than just show up late to the battle.
Exclusive Online Discounts
Enjoy a 5% Discount When You Pay Online
Easy Money
Stays in your pocket.
[Now you can finally hit 'checkout' on your Temu cart]
Fast and Secure
With a zip-to-zap, you'll be all settled up.
[It'll be quicker than your french onion from Blue Moose]
Quick Confirmation
Receive instant receipt of your payment.
[And a TY high-five from us...hey don't leave me hangin'!?]
